join us

Let your career flourish

We’re on a mission to power a people-first era for contact centers – one where Employee Experience (EX) is prioritized alongside Customer Experience (CX). We plan to take our existing QA and Improvement platform to the next level and become a market-leading Workforce Engagement Platform for fast growth sales and service teams around the globe.

See all open roles
Meet team evaluagent

What we offer

  • Home-based working: Everyone works remotely in the UK.
  • Flexible Working Hours: Support for flexible working hours to accommodate a healthy work-life balance.
  • Enhance your earnings potential: with our Performance
    Related Pay and also Share Options that are available after one year of
    service. Your dedication will be rewarded with financial benefits and a stake in our company’s success.
  • Co-Working Allowance: We pay a home working allowance towards Wi-Fi and heating.
  • Pensions Contribution: evaluagent will contribute 5%.
  • Income Protection for long term sickness and Life Insurance
  • Two Company Meet-Ups Per Year and quarterly Team Meet-Ups in the UK.
  • Private Health Insurance with Vitality: Support for when you need it the most for both physical and mental health support.
  • 25 days holiday plus bank holidays: Plus your Birthday off, and the option to buy up to an extra 3 days.
  • Working Abroad: Work from anywhere for up to 120 days in any 12-month rolling period, by up to a maximum of 6 weeks at a time (incl. holiday days).
  • Enhanced Sick Leave: 4 weeks full pay, 4 weeks half pay on a rolling 12 month basis, after which it will revert to SSP.
  • Growth and Development: Comprehensive onboarding and ongoing development, including dedicated L&D days and Development OKRs. With in-house coaching and mentoring from experts across the business.
  • Volunteer Day: Spend the day making a difference in your community.
  • Enhanced Family Leave: For Maternity, Paternity, and Adoption.
Becky Norwood - EvaluAgent

Our People

Becky Norwood: Customer Success

Becky is one of evaluagent’s Customer Success Manager’s who ensure our customers have everything they need to make the most of the platform, including day-to-day support and advice to overcome any QA challenges and ultimately achieve their goals.

James Stewart - EvaluAgent

Our People

James Stewart: Lead Engineer

James is evaluagent’s Lead Engineer and leads the Product Enhancements and UK team by bridging the gaps between engineering, product and realising our customer requests.

Remote… but not alone!

We’re proud to be a remote-first business, but we understand the importance of regularly meeting up as individual teams and a company.