Elevate your Quality Assurance: A comprehensive guide for the gambling industry

We’ve crafted this comprehensive guide to assist operators in establishing a solid quality assurance framework in the gambling industry. This not only enhances your Quality Assurance (QA) process, but also simplifies the development of a scorecard that effectively identifies vulnerable and high-risk customers. Ultimately, this promotes a safer and more responsible gambling environment for all stakeholders.

Download this Guide to learn about: 

• Creating a quality framework
• Step 1. Understanding the purpose
• Step 2. Identifying the channels
• Step 3. Aligning with company objectives and values
• Step 4. Developing specific measures
• Step 5. Identifying scoring
• Step 6. Implementation

And lots, lots more on how evaluagent can help.